Working with Title Insurance Companies ~ myClosingSPACE.com Title Insurance Blog

Wednesday, March 21, 2007

Working with Title Insurance Companies

I have written quite a bit about Joint Ventures and collusion between title insurance companies and other real estate professionals. To be sure a problem does exist with these arrangements but there are ways for real estate professionals to work with title companies in a way that is legal and provides a benefit to consumers.

I have come out strongly against Joint Ventures, especially those that are designed to send business to title companies by providing gifts or inducements to the referring realtor or mortgage broker. I am against these arrangements because they invariably push extra costs on to the consumer. The nature of these relationships leads to anti-consumer practices.

There are ways that realtors and mortgage brokers can work with title companies that do not involve illegal payments and can save consumers a lot on title insurance and closing costs. First things first. These arrangements do not involve Joint Ventures. Instead, they involve totally independent businesses working together to offer consumers the best service and passing any cost savings to the consumer. There is nothing wrong with a realtor recommending a title company that they believe offers superb customer service and low prices. This is much different than recommending a title company because the agent or broker is being paid to do so. One important point is that this should be a recommendation and the consumer should be informed that they have a right to choose their own title insurance provider. Reputable realtors, mortgage brokers, and real estate attorneys should always put their customers' needs first and if they have a preferred title company that has the same customer first ideals they should have no problem recommending them. This type of partnership gives consumers a bit of direction in something they ma be unfamiliar with while still allowing them to make the final decision themselves.

Helping customers find a title company is good practice but it is important that the help is designed to benefit the customer. Forging relationships between title companies, realtor, and brokers can help build strong professional relationships and good will with consumers as long as they are done legally and for the consumer.

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